Effective Date: June 8, 2025
Company: Boise BioSystems LLC
Website: boisebiosystems.com
Boise BioSystems LLC (“Boise BioSystems,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, submit an account access application, contact us, or otherwise interact with Boise BioSystems.
Boise BioSystems is a biotechnology research and development company focused on research-use-only compound development, supplier collaboration, analytical review, and approved-customer support. We do not operate as a public consumer retail store. Product information, pricing, and ordering access may be restricted to approved customers only.
By using our website or submitting information to us, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect information that you voluntarily provide to us, including but not limited to:
- Name
- Business name
- Job title or role
- Email address
- Phone number
- Billing and shipping information
- Business address
- Account application information
- Intended-use information
- Customer qualification information
- Supplier, manufacturer, or testing-laboratory inquiry details
- Messages, forms, documents, or other information you submit to us
We may also collect limited technical information automatically when you visit our website, including:
- IP address
- Browser type
- Device type
- Operating system
- Referring website
- Pages viewed
- Date and time of visit
- General website usage data
- Cookies or similar tracking technologies
2. How We Use Information
Boise BioSystems may use collected information for the following purposes:
- To review account access applications
- To determine whether a customer, business, laboratory, institution, or research organization qualifies for private catalog access
- To respond to inquiries
- To communicate with customers, suppliers, manufacturers, testing laboratories, and research-support vendors
- To provide documentation, account notices, invoices, or transaction-related communications
- To support research-use-only compliance and customer qualification review
- To maintain business records
- To improve our website, forms, services, and customer experience
- To protect against fraud, misuse, unauthorized access, or improper use of our website or services
- To comply with legal, regulatory, contractual, accounting, tax, and recordkeeping obligations
We do not use submitted information to provide medical advice, treatment recommendations, dosing instructions, consumer-use guidance, or disease-related claims.
3. Account Access and Qualification Information
Because Boise BioSystems limits access to approved customers, we may request information to evaluate account eligibility. This may include business identity, intended use, research-use-only acknowledgment, documentation, customer category, and other information relevant to responsible access.
Submitting an application does not guarantee approval. Boise BioSystems may deny, suspend, or revoke account access at its discretion, including where information is incomplete, inconsistent, unverifiable, or does not meet our qualification requirements.
4. Research-Use-Only Context
All Boise BioSystems products and materials, where applicable, are intended strictly for research and development purposes. Products are not for human use, veterinary use, diagnostic use, or use in the diagnosis, treatment, cure, mitigation, or prevention of any disease.
Information submitted through our website should not include personal medical information, treatment requests, dosing questions, or consumer-use inquiries. If such information is submitted, Boise BioSystems may choose not to respond and may delete, restrict, or retain the information as needed for compliance, security, or recordkeeping purposes.
5. How We Share Information
We may share information with trusted third parties when necessary to operate our business, including:
- Website hosting providers
- Email service providers
- Payment processors, if applicable
- Shipping or logistics providers, if applicable
- Customer relationship management or form-processing tools
- Compliance, accounting, tax, legal, or professional advisors
- Analytical testing laboratories, suppliers, or manufacturing partners when needed for legitimate business purposes
- Government, regulatory, law enforcement, or legal authorities when required or appropriate
We do not sell personal information as a business model. We do not provide public access to account application information.
6. Supplier, Manufacturer, and Testing Partner Information
If you contact Boise BioSystems as a supplier, synthesis manufacturer, testing laboratory, packaging vendor, or research-support partner, we may use your information to evaluate potential business relationships, request documentation, review capabilities, discuss specifications, coordinate testing, evaluate batch documentation, or maintain supplier records.
Confidential or proprietary information should not be submitted through general website forms unless a written agreement is already in place or Boise BioSystems has specifically authorized the submission.
7. Cookies and Website Analytics
Our website may use cookies, analytics tools, security tools, or similar technologies to improve website functionality, understand visitor activity, monitor performance, and protect the website from misuse.
You can adjust your browser settings to refuse cookies or notify you when cookies are being used. Some website features may not function properly if cookies are disabled.
8. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect information from unauthorized access, loss, misuse, alteration, or disclosure.
However, no website, internet transmission, email system, or electronic storage method is completely secure. Boise BioSystems cannot guarantee absolute security of information submitted online.
If we become aware of a security incident involving personal information, we will evaluate and respond as required by applicable law.
9. Data Retention
We may retain information for as long as necessary to fulfill the purposes described in this Privacy Policy, including account review, customer qualification, order records, business operations, compliance, tax, accounting, legal, dispute-resolution, and security purposes.
We may retain certain records even after an account is denied, suspended, closed, or inactive where retention is reasonably necessary for compliance, fraud prevention, dispute resolution, or legitimate business purposes.
10. Your Choices
You may contact us to request that we update, correct, or delete certain information you have provided to us, subject to legal, regulatory, contractual, accounting, security, and business recordkeeping requirements.
You may also unsubscribe from non-transactional email communications if such communications are offered. Transactional, account-related, compliance-related, legal, or security notices may still be sent when necessary.
11. California and Other State Privacy Rights
Certain state privacy laws may provide additional rights to residents of those states, depending on the size, activities, data practices, and legal obligations of the business.
Where applicable, residents of certain states may have rights to request access to personal information, correction, deletion, portability, or information about certain disclosures. Boise BioSystems will evaluate such requests according to applicable law.
Boise BioSystems does not knowingly sell personal information or share personal information for cross-context behavioral advertising as those terms may be defined under certain privacy laws.
To submit a privacy-related request, contact us using the information listed below.
12. Children’s Privacy
Boise BioSystems does not knowingly collect personal information from children under 18 years of age. Our website, account access process, catalog, and services are intended for businesses, laboratories, institutions, qualified research customers, and professional contacts.
If we learn that we have collected personal information from a child under 18, we will take appropriate steps to delete it.
13. Third-Party Links
Our website may contain links to third-party websites, tools, forms, payment services, shipping providers, testing laboratories, suppliers, or other external resources.
Boise BioSystems is not responsible for the privacy practices, content, security, or policies of third-party websites or services. You should review the privacy policies of any third-party websites you visit.
14. International Users
Boise BioSystems is based in the United States. If you access our website or submit information from outside the United States, your information may be transferred to, stored in, or processed in the United States or other locations where our service providers operate.
By submitting information to us, you acknowledge that privacy laws in these locations may differ from those in your jurisdiction.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date.
Your continued use of the website after changes are posted means you accept the updated Privacy Policy.
16. Contact Boise BioSystems
For privacy questions, account information requests, or other inquiries, contact:
Boise BioSystems LLC
Boise, Idaho
Email: info@boisebiosystems.com
If you have a specific account access, supplier, testing, or compliance inquiry, please include enough detail for us to identify and respond to your request.